Water damage restoration in Winter Garden

Winter Garden has grown fast, but it still has its old downtown. Brand-new homes and older buildings get wet in different ways. We know both, and we're a short drive away any hour.

Open 24/7 for homes and businesses across Orange, Seminole, Osceola and Lake counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water main if it's a pipe, water heater or appliance leak.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your insurance records.
  6. Call or text us at 407-807-8528, any hour. Send a photo and we'll talk you through the next hour.

New homes in Horizon West

A lot of Winter Garden's homes are only a few years old, especially out in Horizon West. New doesn't mean leak-proof. Supply lines to sinks, toilets and refrigerators can fail, and washer hoses split. Many of these homes are two stories, with laundry and air handlers upstairs.

When water starts on the second floor, it soaks into the ceiling below and the insulation above it. The stain you see is usually smaller than the wet area. We check both floors with moisture readings before we decide what to dry and what has to come out.

Downtown and Plant Street

Near Plant Street, older homes and commercial buildings sit close together. Older plumbing, older roofs and shared walls mean a leak can travel. For shops and restaurants, we try to contain the wet area so you can keep the rest of the space running where it's safe to.

Water under the floor

Winter Garden homes are almost all built on concrete slabs. Water spreads across the slab under tile, wood-look plank and carpet pad. It wicks up into baseboards and drywall where you can't see it. Plank flooring can trap water underneath for a long time.

We measure instead of guessing. That way the drying reaches the water you can't see, and nothing is pulled out that didn't need to be.

Storms from the lake side

Lake Apopka sits just north of town, and summer storms here can be heavy and fast. Wind-driven rain pushes in around windows, sliding doors and roof edges. Rain that gets behind a window frame can run down inside the wall and show up as swollen baseboard days later. If water came in from outside, see our storm and flood cleanup page.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    Air movers and dehumidifiers set up for Florida humidity, with moisture readings taken each visit until the numbers are back to normal.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

My home is new. Is it still worth calling someone for a small leak?

Yes, if the water reached flooring or drywall. New homes dry no faster than old ones in our humidity, and water under plank flooring is easy to miss. A few readings tell you whether it's a towel job or more.

Do you work in Horizon West?

Yes. We cover Winter Garden, Horizon West and the communities around them, day or night.

Can you help a business downtown?

Yes. Call or text 407-807-8528 and tell us what happened. We'll plan the drying around how your business runs.

How soon does mold become a concern?

Mold can begin growing within 24 to 48 hours of a leak. In Central Florida summers, wet materials rarely dry on their own before then, which is why the first day matters most.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.