Water damage restoration in Altamonte Springs

In Altamonte Springs, a lot of people live with neighbors above, below or beside them. When water gets loose, it rarely stays in one place. We dry it out and help you keep track of where it went.

Open 24/7 for homes and businesses across Orange, Seminole, Osceola and Lake counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water main if it's a pipe, water heater or appliance leak.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your insurance records.
  6. Call or text us at 407-807-8528, any hour. Send a photo and we'll talk you through the next hour.

Condos and apartment complexes

Altamonte Springs has a lot of condos and apartment complexes, from the busy area around Cranes Roost to quieter communities across town. In these buildings, a leak in one unit often shows up in another. Water runs down through ceilings and along shared walls before anyone sees it.

We check the units around the source, not just the one that called. That way the drying covers everywhere the water actually reached.

Who needs to know

A leak between units usually involves more than one person: the owner or tenant, the neighbor, the association or the property manager. That can get confusing fast.

We keep it simple. You get moisture readings and photos of each affected area for your records, to share with your association, your landlord and your insurance company. Everyone sees the same facts.

AC leaks in small spaces

In many condos and apartments, the air handler sits in a small closet off a hallway or above a ceiling. When the drain line clogs, the pan overflows. In an upper unit, that water heads straight into the ceiling below.

If you see water near the AC closet, turn the system off and call us. A small stain can mean a lot more water above it.

Single-family homes and storm rain

Away from the complexes, Altamonte has neighborhoods of block homes on slabs. Water from a washer hose or water heater runs under the flooring and wicks into the walls. Heavy summer storms can also push rain in around doors and windows. Older homes may also have aging water heaters and supply lines worth a look. For outside water, see our storm and flood cleanup page.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    Air movers and dehumidifiers set up for Florida humidity, with moisture readings taken each visit until the numbers are back to normal.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

Water is coming through my ceiling from the unit above. What first?

Stay out from under any sagging spot and keep away from wet outlets and lights. Let the upstairs neighbor and your building manager know, take photos, then call or text us at 407-807-8528.

Will you work with my condo association or property manager?

Yes. We'll share what we find with whoever you ask us to, and the readings and photos make it clear which areas are wet.

Do you dry offices and retail spaces too?

Yes. Altamonte Springs has a lot of offices and shops, and we plan the work so as much of the space as possible can stay open.

Can the carpet in my apartment be saved?

Clean water caught early often can be. The pad underneath is usually the bigger problem. After drying, carpet cleaning finishes the job.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.