Flood and storm damage cleanup in Orlando

The storm passed and the water is inside. Breathe. We take out what came in, dry what can be saved and tell you plainly what cannot.

Open 24/7 for homes and businesses across Orange, Seminole, Osceola and Lake counties.

What to do right now

A few calm minutes now saves a lot later. Then hand it to us.

  1. Stay safe first. Keep away from wet outlets, cords and the breaker panel, and stay out of any room where the ceiling sags.
  2. Shut off the water main if it's a pipe, water heater or appliance leak.
  3. Slip foil or plastic under furniture legs so wood stain and rust don't bleed into wet carpet.
  4. Don't use a household vacuum on water. It isn't built for it and can shock you.
  5. Take photos and video of every wet room before anything moves, for your insurance records.
  6. Call or text us at 407-807-8528, any hour. Send a photo and we'll talk you through the next hour.

Storms are part of living here

Central Florida gets afternoon thunderstorms most summer days. They build fast, drop a lot of rain in a short time and move on. Most of the time nothing happens. Sometimes a gutter overflows, a flashing gives way or a low yard sends water toward the door.

Then there is hurricane season, which runs from June 1 to November 30. Hurricanes and tropical storms bring hours of heavy rain and strong wind, sometimes several days in a row. Inland Orlando does not get storm surge, but it does get flooded streets, overwhelmed retention ponds and rain pushed sideways into homes.

How storm water gets inside

  • Wind-driven rain. Strong wind pushes water through gaps that stay dry in a normal rain: around windows, under sliding glass doors, through soffit vents and past door thresholds.
  • Roof leaks. Lifted shingles, damaged flashing or a fallen limb let water into the attic. It soaks the insulation first, then shows up as a stain or a sagging spot in the ceiling below.
  • Rising water. When streets and yards flood, water can come in under doors and through the garage, spreading across the slab and under flooring.

Attic and ceiling water is easy to underestimate. Wet insulation holds water against the drywall and keeps dripping long after the rain stops. If a ceiling is bulging or sagging, stay out from under it.

Clean water and floodwater are not the same

Rain that comes straight through a roof or window starts out fairly clean. Water that rose from the ground is a different thing. Floodwater runs across streets, lawns and drainage systems and picks up whatever is there, including sewage, fuel, fertilizer and bacteria. Treat it as contaminated.

That changes what can be saved. Porous materials that floodwater touched, like carpet, pad, drywall, insulation and upholstered furniture, usually have to come out. They soak up the contamination and cannot be cleaned reliably. Hard surfaces like tile, concrete and sealed wood can usually be cleaned and dried. We will walk you through what goes and what stays, and why.

Clean rainwater does not stay clean forever either. After a day or two in a warm house, it starts to grow bacteria, and mold can begin within 24 to 48 hours. That is why we move quickly.

What we do after a storm

We check that the space is safe to work in, then document everything with photos and moisture readings. Standing water comes out first. Materials that cannot be saved are removed and bagged. Then we clean the remaining surfaces and set up drying equipment sized for the space.

We come back to take readings until the structure is dry. You get the photos and readings for your records. We work with all insurance companies and document everything your adjuster needs: photos, moisture readings and a detailed, itemized estimate. If a roof or window needs repair, get it covered or fixed first so the water does not keep coming in. Drying a room that is still getting wet does not work.

Busy after big storms, still answering

After a named storm, many homes and businesses across the area need help at once. Call or text us at 407-807-8528 as soon as it is safe. Send photos if you can. We will tell you honestly when we can be there and what to do in the meantime to limit the damage.

If the water came from inside, like a pipe or an AC line, see our water damage restoration page.

From soaked to dry, step by step

  1. You call, we answer

    Call or text any hour. We'll ask what happened, talk you through keeping everyone safe, and get a crew headed your way.

  2. We find where the water went

    Moisture readings map the wet areas, including under floors and behind walls, so nothing gets missed.

  3. We pull the water out

    Standing water and soaked carpet come out first. Whatever can't be saved is removed carefully, and we show you why.

  4. We dry it, and check every day

    Air movers and dehumidifiers set up for Florida humidity, with moisture readings taken each visit until the numbers are back to normal.

  5. Dry, documented, done

    You get the readings and photos for your records, and the room back the way it should be.

Common questions

When is hurricane season in Florida?

The Atlantic hurricane season runs from June 1 to November 30 each year. Tropical storms can bring heavy rain to Central Florida anywhere in that window, and strong afternoon thunderstorms happen all summer.

Can carpet be saved after a flood?

If the water rose from outside, usually not. Floodwater is contaminated, and carpet and pad soak it up. If the water came straight through a roof or window and we get to it quickly, the carpet may be dried and cleaned, though the pad is often replaced.

My ceiling has a water stain after the storm. Is that serious?

It means water got into the attic and reached the drywall. The insulation above may still be holding water. A small stain can be the edge of a larger wet area, so it is worth checking with moisture readings. If the ceiling sags, stay out from under it.

Should I wait until the storm is over to call?

Call or text whenever you can do it safely. We can talk you through what to do right now, and we will plan the visit for when it is safe to travel and work.

Do you help businesses after storms?

Yes. We work in offices, stores, restaurants and rental properties across Orange, Seminole, Osceola and Lake counties, and we plan the work to keep you open where we safely can.

Close by, all over Central Florida

Based in Apopka and serving homes and businesses across Orange, Seminole, Osceola and Lake counties. See every area we serve.

2 AM? Still us.

Call or text whenever it happens. We'll pick up, and we'll help.